9apiso Terms and Conditions – Platform Rules for PH Players

What Are the Rules That Apply to All 9apiso Accounts?

These terms apply to all registered players on the platform regardless of which section they use.

Eligibility and Account Registration

You must be at least 21 years of age to register and use the 9apiso platform. This requirement is enforced in accordance with Philippine regulations applicable to online entertainment platforms.
Each player is permitted to hold only one registered account. Creating duplicate or multiple accounts is strictly prohibited and may result in the suspension or permanent closure of all associated accounts.
You are responsible for providing accurate and complete information during registration, including a valid Philippine mobile number and email address. Providing false information is grounds for account termination.
Your account credentials — username and password — are personal and must not be shared with any other person. You are solely responsible for all activity conducted through your account.
9apiso reserves the right to request identity verification documents at any point to confirm eligibility. Failure to provide requested documents within a reasonable timeframe may result in account suspension pending review.

Deposits, Withdrawals and Account Funds

All transactions on the 9apiso platform are conducted in Philippine pesos (PHP). No currency conversion is applied, and all displayed amounts reflect PHP values at the time of the transaction.
Deposits are processed using the payment methods available at the time of your transaction. Accepted methods include Philippine mobile wallets, InstaPay and PESONet bank transfers, and over-the-counter payment centres at participating outlets nationwide.
Withdrawal requests are subject to identity verification. 9apiso reserves the right to request supporting documents before processing any withdrawal to ensure the security of your account and compliance with applicable requirements.
Funds deposited into your account are intended for use on the platform only. Account balances cannot be transferred to another player's account under any circumstances.
9apiso is not responsible for delays caused by third-party payment processors, bank processing times, or network interruptions outside the platform's control. Players are advised to allow reasonable processing time before contacting support.
Any attempt to reverse, dispute, or charge back a deposit through a payment provider without first contacting 9apiso support may result in immediate account suspension pending investigation.

Platform Use and Acceptable Conduct

The 9apiso platform is provided for personal entertainment purposes only. Any use of the platform for commercial gain, systematic exploitation of platform features, or coordinated activity designed to manipulate outcomes is strictly prohibited.
Players must not use automated tools, bots, scripts, or any software that interacts with the platform in a manner not intended for standard human use. Detection of such activity will result in immediate account suspension.
Collusion between players — including sharing information about live game states, coordinating bets, or any form of cooperative manipulation — is prohibited across all sections of the platform including the Betting and Casino sections.
9apiso reserves the right to void any activity, withhold funds, or close accounts where there is reasonable evidence of fraudulent conduct, abuse of platform features, or violation of these terms.
Players are expected to conduct themselves respectfully when interacting with any platform support channel. Abusive, threatening, or harassing behaviour directed at support staff is grounds for account termination without prior notice.

Privacy, Data and Account Security

By registering on 9apiso, you consent to the collection and processing of your personal data as described in the Privacy Policy. The Privacy Policy forms part of these Terms and Conditions and should be read alongside this page.
You are responsible for maintaining the security of your account login credentials. 9apiso strongly recommends using a unique password not shared with any other service and enabling any available account security features.
If you suspect that your account has been accessed without your authorisation, you must notify 9apiso immediately. The platform will take reasonable steps to secure your account upon receiving a verified report.
9apiso will never ask for your password through any communication channel including email, chat, or phone. Any communication claiming to be from 9apiso that requests your password should be treated as fraudulent and reported immediately.
Player data is stored and processed in accordance with applicable Philippine data protection requirements. For full details on how your information is used, retained, and protected, please refer to the Privacy Policy page.

Are There Additional Rules Covering Responsible Gaming and Platform Changes?

These sections cover your rights and responsibilities regarding responsible play and how 9apiso may update these terms over time.

Responsible Gaming Obligations

9apiso is committed to providing a safe and responsible entertainment environment for all Filipino players. The platform offers tools and resources to help players manage their activity, and these are accessible at any time through the Responsible Gaming page.

Players are encouraged to set personal limits on their activity and to take breaks when needed. If you feel that your use of the platform is becoming difficult to control, you are strongly encouraged to make use of the self-exclusion and limit-setting tools available on the platform.

Minors are strictly prohibited from registering or using the 9apiso platform in any capacity. If 9apiso has reasonable grounds to believe that a registered account belongs to a person under the age of 21, the account will be suspended immediately and any funds held will be reviewed in accordance with applicable requirements.

9apiso reserves the right to restrict or suspend an account if there are reasonable grounds to believe that a player is experiencing harm related to their platform activity. This action is taken in the interest of player welfare and is not punitive in nature.

Changes to These Terms

9apiso reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, the updated version will be published on this page with a revised effective date. Continued use of the platform after changes are published constitutes acceptance of the updated terms.

Players are responsible for reviewing this page periodically to stay informed of any updates. 9apiso recommends checking this page whenever you notice a change in the effective date displayed at the top of the document.

Where a change to these terms materially affects a player's rights or obligations, 9apiso will make reasonable efforts to communicate the update through available platform channels. However, the absence of a direct notification does not affect the validity or enforceability of the updated terms.

If you do not agree with any updated terms, you should discontinue use of the platform and contact support to discuss your account status. Continued activity on the platform after an update is published will be treated as acceptance of the revised terms in full.

Limitation of Liability and Governing Rules

9apiso provides the platform on an "as available" basis and does not guarantee uninterrupted access at all times. Scheduled maintenance, technical issues, or circumstances beyond the platform's control may result in temporary unavailability of some or all platform features.

To the fullest extent permitted under applicable rules, 9apiso's liability to any player is limited to the account balance held at the time of any dispute. The platform is not liable for indirect, consequential, or incidental losses arising from use of or inability to access the platform.

9apiso does not warrant that the platform will be free from errors, interruptions, or technical faults at all times. Players are advised to ensure that their device and internet connection meet the minimum requirements for stable platform access before commencing any activity.

These Terms and Conditions are written in Philippine English and are intended to be interpreted in a manner consistent with their plain meaning. If you have any questions about how a specific term applies to your account, please consult the FAQ page or contact support directly.

9apiso Terms and Conditions — What You Agree to When You Use This Platform